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  • Support Delivery Manager

     ...performance. Design, implement, and continuously improve Incident, Problem, Change, and Service Request Management processes in line with ITIL best practices. Build and scale support structures from scratch, including onboarding new services and teams. Lead major... 
    ITIL

    Intellias

    Ukraina
    miesiąc temu

  • Senior Technical Support Engineer

     ...higher – written and spoken). ~ Basic knowledge of server hardware, software, and operating systems.  ~ Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM). ~ Proven experience in troubleshooting and problem resolution.... 
    ITIL
    Podróże służbowe
    Praca zmianowa

    Intellias

    Ukraina
    4 dni temu

  • Senior Support Engineer (L2)

     ...Familiarity with corporate processes, compliance rules, and structured communication channels Understanding of ITSM frameworks (e.g. ITIL) and adherence to Change, Incident, and Problem Management procedures Experience operating within environments that require... 
    ITIL
    Praca zmianowa

    Intellias

    Ukraina
    5 dni temu