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- ...reports tailored to business requirements, supporting data analysis and visualization., Integrate Splunk with external monitoring and ITSM tools (e.g. ServiceNow, BMC Remedy and Jira), Introduce new functionality by proposing and deploying innovative solutions within the...ZasugerowanePełny etatPraca hybrydowaPraca z domuHome office
- ...Management Processes (IT Asset Management Lifecycle processes as a plus) Awareness of technologies and good practices that support ITSM solutions, integrations including CMDB and auto-discovery tooling Understanding of functionalities of ServiceNow and ability to...ZasugerowanePełny etatPraca hybrydowaPraca z domuPodróże służboweHome office
- YOUR PROFILE Experience with ServiceNow (2+ years preferred) in either technical or functional capacity. Strong understanding of ITSM processes and platform governance. Ability to work in Agile delivery environments. Excellent communication and problem-solving...ZasugerowanePełny etatPraca hybrydowaPraca z domu
- ...changing circumstances ~ Ability to influence the tasks needed to resolve high priority incidents ~ Knowledge and utilization of ITSM, SNOW and other CapGemini tools used to ~ Detailed ITIL awareness, ITIL Certification would be an advantage ~ Excellent...ZasugerowanePełny etatPraca hybrydowaPraca z domuHome office
- ...HAVES - Experience integrating or working with tools such as ServiceNow, secure web gateways or zero-trust platforms, and other ITSM, IAM, or security proxy solutions; - German and French language skills. PERKS AND BENEFITS - Professional growth: Mentorship...ZasugerowanePełny etatPraca zdalnaElastyczne godziny
- ...Strong “Team Spirit” and willingness to integrate, Readiness for business travel. Nice to have: Basic knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools. Experience with one or more ServiceNow Products other than ITSM such as HRSD, CSM, ITOM/CMDB,...ZasugerowanePełny etatPraca hybrydowaPraca z domuPodróże służboweHome office
- ...top level business and technology architecture consultancy services to our clients, Provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority, Provide input to bids and assist in presenting proposals to potential clients...ZasugerowanePełny etatPraca hybrydowaPraca z domuHome office
- ...~ ITIL About the project Service Asset and Configuration Management (SACM) is a vital component of IT Service Management (ITSM) that focuses on managing and maintaining the integrity of an organization’s IT assets and their configurations. This discipline ensures...ZasugerowanePraca hybrydowaPraca z domuHome office
Capgemini Polska
Opole9 dni temu - ...Expected, ITIL About the project, Service Asset and Configuration Management (SACM) is a vital component of IT Service Management (ITSM) that focuses on managing and maintaining the integrity of an organization’s IT assets and their configurations. This discipline...ZasugerowanePraca hybrydowaPraca z domuHome office
- ...regular reports to management and stakeholders. Collaboration: Collaborate with incident management, change management, and other ITSM (IT Service Management) processes to ensure coordinated problem resolution efforts. Continuous Improvement: Identify...ZasugerowanePraca hybrydowaPraca z domuHome office
Capgemini Polska
Opole11 dni temu - ...Management Solutions and be able to build or modify custom patterns and troubleshoot., At least 6 years of experience with implementing ITSM Processes including Incident, Problem and Change Management, Catalogue, CMDB, Portal and Integrations in ServiceNow platform, At...ZasugerowanePraca hybrydowaPraca z domuHome office
- ...(customer and/or outsourcing environment) Experience of a number of service management tools such as BMC’s IT Service Management (ITSM), ServiceNow Experience of designing, developing and/or implementing ITIL aligned processes; Strong analytical skills are needed...ZasugerowanePraca hybrydowaPraca z domuHome office
Capgemini Polska
Opole11 dni temu - ...(customer and/or outsourcing environment), Experience of a number of service management tools such as BMC’s IT Service Management (ITSM), ServiceNow, Experience of designing, developing and/or implementing ITIL aligned processes;, Strong analytical skills are needed to...ZasugerowanePraca hybrydowaPraca z domuHome office
- ...information clearly and effectively., Technical Proficiency: Familiarity with knowledge management tools and methodologies, as well as ITSM frameworks like ITIL., Certifications: Relevant certifications in knowledge management or ITIL Foundation Certification are...ZasugerowanePraca hybrydowaPraca z domuHome office
