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- ...shape the future of IT delivery in a key global market. Job Description Lead the planning, development, and deployment of allocated ITSM processes and practices with a focus on operational excellence and service quality. Cooperate with other ITSM Process Managers...ZasugerowanePraca hybrydowaElastyczne godziny
- ...reports tailored to business requirements, supporting data analysis and visualization., Integrate Splunk with external monitoring and ITSM tools (e.g. ServiceNow, BMC Remedy and Jira), Introduce new functionality by proposing and deploying innovative solutions within the...ZasugerowanePełny etatPraca hybrydowaPraca z domuHome office
190 - 230 zł / stawka godzinowa
...channels. Familiarity with integration to CRM systems, contact centers, or self-service portals. Experience in aligning CSM with ITSM or other ServiceNow workflows for seamless service delivery. Excellent stakeholder management, communication, and presentation...ZasugerowanePraca zdalnaPełny etat- ...changing circumstances ~ Ability to influence the tasks needed to resolve high priority incidents ~ Knowledge and utilization of ITSM, SNOW and other CapGemini tools used to ~ Detailed ITIL awareness, ITIL Certification would be an advantage ~ Excellent...ZasugerowanePełny etatPraca hybrydowaPraca z domuHome office
- ...and a disciplined approach to verifying outputs. Nice to Have Experience in one or domains such as Operations or Finance. ITSM exposure (ServiceNow, Jira Service Management) and ITIL Foundation concepts (incident, request, problem, change). Process mining...ZasugerowanePodróże służbowe
- ...improvements. ~ Bachelor's degree in Business/IT (preferred). ~ Fluency in English. Ideally, you’ll also have Experience with ITSM, ITOM, CMDB, or CSM modules. Experience working in global delivery environments. Another European language. What we look...ZasugerowanePraca zdalna
155 - 175 zł / stawka godzinowa
...Certyfikacje: ServiceNow Certified Application Developer (CAD) – wymagane. ServiceNow Certified Implementation Specialist (ITSM/ITOM/HR) – mile widziane. Oferta: Location: Poland / Remote + equipment pick up in Warsaw/Wrocław Start: ASAP Employment...ZasugerowanePraca zdalnaPełny etatPraktykiPraca od zaraz180 zł / stawka godzinowa
...Exposure to Salesforce bots or MIAW Experience working with Jira, Confluence or Google Docs Familiarity with ServiceNow or other ITSM tools Interest in learning DevOps tools such as Gearset, Copado, or Jenkins Willingness to mentor interns or further support...ZasugerowanePraktykiPraca od zarazPraca zdalnaPodróże służbowe- ...implementation projects. ~ Proficiency in at least two programming languages (e.g., JavaScript, C#, Java). ~ Solid understanding of ITSM and GRC processes and best practices. ~ Experience designing and delivering technical solutions, including configuration, custom...ZasugerowanePraca zdalna
- ...experience with at least two programming languages (JavaScript, C#, Java or others) Proven experience and advanced understanding of ITSM and GRC Showcased knowledge of Best Practices in Software Development Experience with implementing ServiceNow solutions in a...Zasugerowane
- YOUR PROFILE Experience with ServiceNow (2+ years preferred) in either technical or functional capacity. Strong understanding of ITSM processes and platform governance. Ability to work in Agile delivery environments. Excellent communication and problem-solving...ZasugerowanePełny etatPraca hybrydowaPraca z domu
- ...experience with at least two programming languages (JavaScript, C#, Java, or others) Proven experience and advanced understanding of ITSM and GRC Ideally, you’ll also have English (C1) or other European languages would be an advantage, but not mandatory. A...Zasugerowane
- ...współpracy z dostawcami Umiejętność konfiguracji i parametryzacji aplikacji (np. workflow, uprawnienia, dostępność) Znajomość narzędzi ITSM Znajomość podstaw bezpieczeństwa aplikacyjnego i zarządzania dostępami zgodnie z zasadą minimalnych uprawnień Umiejętność...ZasugerowanePełny etatPraca zmianowa
- ...: Develop and configure ServiceNow Performance Analytics (PA) indicators, widgets, and dashboards across various modules such as ITSM, CSM, HRSD, and ITOM. Collaborate with stakeholders to gather reporting and analytics requirements and translate them into scalable...Zasugerowane
- ...naszego zespołu poszukujemy: ServiceNow Developer (freelance) Twoja przyszła rola: konfiguracja i rozwój modułów ServiceNow (ITSM, ITOM, CMDB, SAM, HRSD, CSM itp.) zgodnie z wymaganiami biznesowymi i technicznymi, stosowanie podejścia „konfiguracja zamiast...ZasugerowanePraktykiFreelancer
PwC
Wrocław14 godziny temu - ...level, particularly AWS or Google Cloud Platform (GCP) Experience with CI/CD pipelines, especially GitLab CI Familiarity with ITSM tools, such as ServiceNow We offer: Private medical care. Life insurance. Multisport card. Access to helpline with possibility...Praca hybrydowa
- ...and client requirements. Identify and implement process improvements to enhance service quality and efficiency. Actively manage ITSM processes—resolve incidents, prevent recurrence, and manage problems effectively. Participate in or co-lead service transitions...Praca hybrydowaElastyczne godziny
PwC
Wrocław18 godzin temu - ...top level business and technology architecture consultancy services to our clients, Provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority, Provide input to bids and assist in presenting proposals to potential clients...Pełny etatPraca hybrydowaPraca z domuHome office
- ...Strong “Team Spirit” and willingness to integrate, Readiness for business travel. Nice to have: Basic knowledge on any kind of ITSM/CMDB/SELF-SERVICE corporate tools. Experience with one or more ServiceNow Products other than ITSM such as HRSD, CSM, ITOM/CMDB,...Pełny etatPraca hybrydowaPraca z domuPodróże służboweHome office
- ...Service Now Architect (freelance) Twoja przyszła rola: odpowiedzialność za kompleksową architekturę wdrożeń ServiceNow w obszarach ITSM, ITOM, ITAM, HRSD, CSM i innych modułach, projektowanie rozwiązań ServiceNow z naciskiem na konfigurację, minimalizując...PraktykiFreelancerPraca zmianowa
PwC
Wrocław1 dzień temu - ...interpersonal skills. We are looking for Team-Player, open to cooperation and knowledge sharing. ITIL knowledge Experience with ITSM and other tickteting tool – adventage What’s in it for you? Wellbeing programs & work-life balance - integration and passion...Praca hybrydowa
- ...clients. What we look for: Experience with ServiceNow platform Experience in one or more ServiceNow products: CMDB, ITOM, ITSM, SecOps, IRM Experience with CMDB Basic understanding of Common Service Data Model (CSDM) and Service Management concepts Strong...Praca hybrydowaPraca zdalnaPodróże służboweElastyczne godziny
EY (dawniej Ernst & Young)
Wrocław4 dni temu - ...utrzymywanie pulpitów nawigacyjnych, raportów oraz analiz, wykorzystując ServiceNow Performance Analytics, dane CMDB i inne moduły ITOM/ITSM. Pełnienie roli lidera w obszarze danych w zespole wsparcia platformy ServiceNow. Kierowanie działaniami związanymi z danymi w...Stawka godzinowaUmowa o pracęPraktykiPraca hybrydowaPraca od zarazPraca zdalna
- ...appropriately, Design and maintain dashboards, reports and analytics leveraging ServiceNow Performance analytics, CMDB data and other ITOM ITSM modules., Provide data analysis and trend insights to support strategic planning, enable data-driven decision making., Provide...1 dzień/tydzieńPraca zdalnaElastyczne godziny
Fresenius Digital Technology Polska sp. z o.o.
Wrocław12 dni temu - ...risks, fact- and data-oriented mindset., Working knowledge of tools supporting work and change management (e.g. Jira, Xray, Confluence, ITSM / Service Management tools)., Polish – fluent; English – B2 level, enabling effective communication and work with documentation....Praca zdalnaElastyczne godziny
KRUK S.A.
Wrocław7 dni temu - ...Expected, ITSM, ITOM, CSM, ServiceNow About the project, Join our team of talented professionals who share a deep passion for IT and are constantly focused on providing excellent customer service. In this strategic role, you will own the design and architecture of...Praca zdalna
Sii Sp. z o.o.
Wrocław17 dni temu - ...project development, customizing solutions, and leading teams to ensure optimal implementation and performance. Candidates should possess ITSM and GRC knowledge along with strong technical skills. This position offers the chance to work in an innovative environment while...
Ernst & Young Advisory Services Sdn Bhd
Wrocław2 dni temu - ...RESPONSIBILITIES: Implement ServiceNow solutions across global projects Develop and maintain various modules including ITSM, ITOM, ITAM, TSM, TNI, CMDB, event management, HRSD, WSD, GRC, and integrations Create integrations between ServiceNow and enterprise platforms...Praca zdalnaElastyczne godziny
- ...Management Processes (IT Asset Management Lifecycle processes as a plus) Awareness of technologies and good practices that support ITSM solutions, integrations including CMDB and auto-discovery tooling Understanding of functionalities of ServiceNow and ability to...Praca hybrydowaPraca z domuPodróże służboweHome office
Capgemini Polska
Wrocław6 dni temu - ...top level business and technology architecture consultancy services to our clients;, provide input to the design of ServiceNow based ITSM solutions as a recognized Architect or Design Authority;, provide input to bids and assist in presenting proposals to potential...Praca hybrydowaHome officeElastyczne godziny
