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...About the employer:
A global leader in consulting, technology, and outsourcing services, the company specializes in digital transformation... ...Maintaining high levels of customer satisfaction and upholding quality standards.
Utilizing existing knowledge base to offer...
...Region Managers, Business Managers, Regional Product Managers Develop Country strategy and Action plans together with the Segment Leaders
joint visits to chosen customers,
coordinate strategy execution through multi-level interactions
technical support in the...
...Find ways to improve the user experience with better tools or product enhancements;
Support the floor and serve as a backup Team Leader.
Our Client's requirements:
At least 2 years of experience in customer service/financial/technical support via email, phone...
...opportunities to enhance the user experience with better tooling or product fixes,
~provide floor support and act as backup Team Leader.
Requirements:
minimum of 1 year of experience in technical, financial, and customer service support across multiple support...
...support queries.
Maintain response and resolution speed as defined by SLOs.
Keep high customer satisfaction scores and follow quality standards in 90% of cases.
Use existing knowledge base to provide a customer facing root cause assessment.
Provide customer...
...support queries.
Maintain response and resolution speed as defined by SLOs.
Keep high customer satisfaction scores and follow quality standards in 90% of cases.
Use existing knowledge base to provide a customer facing root cause assessment.
Provide customer...
...basic knowledge of IT issues,
knowledge of MS Office.
Our client offers:
stable employment in a company that is one of the leaders in the market,
an interesting benefits package,
private medical care,
participation in interesting projects that enable...