Team Lead, eCOA Project Management (Language Services)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Job Overview: The language services team within ICON is seeking highly skilled and experienced Team Lead to oversee our eCOA implementation activities.

This role involves leading a team of screen review specialists and migration project managers to ensure the successful implementation and migration of eCOA Electronic Clinical Outcomes Assessment.

The ideal candidate will have a strong background in project management, technical expertise in eCOA systems, and experience in translation and localization.

Responsibilities: * Oversee a team of eCOA project managers, fostering a collaborative and high-performance work environment, and managing employees’ life cycle including appraising performance, goals and guiding professional development. * Managing the staffing of eCOA projects effectively. * Ensuring that eCOA projects are completed on time, within budget, to the highest quality standards and comply with relevant regulatory requirements, industry standards and SOPs. * Providing guidance, training and professional development opportunities for team members to enhance their skills and knowledge in eCOA implementation & migration. * Preparing and presenting project information at internal & external meetings. * Contributing to initiatives focusing on technology, automation and process improvement.

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include: * Competitive base salary and performance related incentives * Health and wellbeing programmes including medical, dental, and vision coverage where applicable * Retirement and pension plans * Life assurance and disability coverage * Employee assistance programmes and wellbeing resources * Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Required knowledge, skills and abilities: * Bachelor's degree in a relevant field (e.g. Life Sciences, PRO, information technology, project management, linguistics). * Minimum of 5 years of experience in eCOA project management, clinical research, translation and localization, with managerial experience. * Excellent verbal and written communication skills. * Fluency in English is essential, any additional language would be a strong asset. * Strong understanding of eCOA platforms/systems and translation technologies. * Experience working with TMS and CAT tools. * Ability to establish and maintain effective working relationships with co-workers, managers and clients with demonstrated cultural and emotional intelligence. * Attention to detail to ensure quality and accuracy in eCOA process. * Good problem-solving skills.

Team Lead, eCOA project management