Praca Contact point Kraków

 ...Contact Center I Representative - Krakow, Poland Overview: Youre a good communicator and youre looking for a role that will give...  ...You will work with our global clients daily and as a first point of contact, youll be responsible for providing help and guidance... 

 ...Job Description We are looking for an experienced Contact Center Test Engineer to join Miratech and support a strategic engagement...  ...scripting, customer journeys, agent journeys, and integration points. ~ Experience with CCaaS platforms, AWS, and modern customer... 

 ...wszystkim, zorientowani na efekt biznesowy naszych działań. Opis oferty pracy Zapraszamy do współpracy z  InPost  w roli  Contact Center Solution Designera . W ramach współpracy będziesz wspierać rozwój efektywności operacyjnej w obszarze Customer Care, wzmacniać... 

 ...Contact Center Manager - Krakow, Poland Contact Center Manager Are you a people-focused leader who thrives in fast-paced, service-driven environments? Do you enjoy building high-performing teams and improving customer experience at scale? Join us as a Contact... 

 ...Inspektor / Inspektorka w Biurze Obsługi Klienta Firmowego w Departamencie Contact Center Miejsce pracy: Kraków W naszym zespole będziesz odpowiadać za: Telefoniczna obsługa Klientów Firmowych w ramach infolinii oraz wsparcia produktów i usług banku Helpdesk... 

 ...Who we are looking for We are looking for a Technical Architect to lead the technical design and implementation of cloud contact center solutions. In this role, you will be responsible for defining end-to-end architectures, integration patterns, and scalable... 

praca hybrydowa / umowa o pracę W naszym zespole będziesz odpowiadać za: Telefoniczna obsługa Klientów Firmowych w ramach infolinii oraz wsparcia produktów i usług banku Helpdesk dla systemu bankowości internetowej dla Klienta firmowego Realizacja kampanii...

 .../inventory of devices/accessories and periodically update the Site IT POC at Krakow and/or Site IT Supervisor Be the first point of contact in case of problems with the Client's platforms. Provide and support the users with basic information on the induction day... 

 ...performance and data loads across your assigned finance systems, investigating anomalies and escalating where needed. Act as a first point of contact for Finance and Operations teams, logging and progressing incidents through the ticketing system within agreed service levels.... 

 ...as a Sales Representative will involve generating new business, contacting existing customers, and using a consultative approach to...  ...amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being... 

 ...efficient and welcoming office environment. Main duties will include: Manage the reception area and serve as the first point of contact for visitors. Coordinate visitor support, including check-in, badges, catering, and transportation. Oversee office... 

 ...Activation Manage partner integration end-to-end for key accounts: requirements, timeline, testing, go-live. Be the primary point of contact for partners during onboarding, resolving blockers across internal teams (Product, Engineering, Legal, Ops). Define and... 

 ...review and onboarding for retail clients, including more complex, higher-risk, or exception cases. Act as an experienced point of contact for client queries and complaints related to onboarding and KYC, resolving complex cases and de-escalating where needed. Identify... 

 ...other business functions, support reporting governance, audits and external reviews, act as a subject matter expert and key point of contact for regulatory reporting matters. We offer a senior role with international exposure and significant ownership, the... 

 ...Analyze and strategize how to manage and upsell accounts Contact existing customers in your portfolio for a consultation Work...  ...amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being... 

 ...day. The IT Service Owner is responsible for the ongoing supply and support of the IT services owned and provide a single point of contact for those services in line with standard IT Infrastructure Library (ITIL) Service Lifecycle phases, namely Service Strategy, Service... 

 ...experiences. As such, we aim to empower bank employees to solve customer enquiries quickly, accurately and always at the first point of contact. It’s all about bringing the employee into the digital age. What you’ll be doing: ●Create and communicate a clear... 

 ...About the role The Recruitment Coordinator serves as the primary point of contact for internal teams, clients, vendors, and contractors, providing front-line support for Vendor Management System (VMS) processes. This role is responsible for delivering excellent customer... 

 ...vendors. Define and recommend the target TO-BE process model. Stakeholder Coordination & Communication: Act as the primary point of contact for project communication across internal business units, the implementation team, and third-party vendors. Work closely... 

 ...IG is growing its retail KYC team in Kraków, and this role is the entry point into client onboarding and financial crime prevention at IG. As a KYC Associate, you'll be a first point of contact for new retail clients, helping them onboard smoothly while keeping IG compliant... 

 ...defining tasks to ensure delivery of services to assigned business partners in accordance with Service Level Agreements Acting as point of contact for all process/people related escalations and ensuring compliance with internal guidelines and procedures developing and... 

 ...architectural governance processes within the IB CTO function, ensuring proactive architectural control across the division. GCTO point of contact for the Investment Bank, representing IB CTO in group-led initiatives and ensuring clear, relevant communication flows... 

 ...Multisport card, Warta Insurance, and more  High quality equipment – laptop and essential software provided  ,[Act as a primary point of contact for Jira, Confluence, and JSM, advising teams on scalable, practical solutions., Provide day-to-day support: resolve queries,... 

 ...engaging training materials to defend against threats like malware, phishing, and physical security risks. Act as the key point of contact for internal and external auditors, responding to regulatory questionnaires and leading the remediation of any security gaps.... 

 .... Facilitate medical and scientific field intelligence (data point and observations collection) for example, competitor information...  ...and facilitate IIS related communications. Serve as a point of contact for external experts within an assigned geographic area to... 

 ...Provide regular updates and reports on sourcing metrics (e.g., contact rate, response rate, conversion rate, qualified submissions)....  ...amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being... 

 ...medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology Bring your curiosity to...  ...service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being... 

 ...with Sales and Key Account Managers to support account development, customer engagement, and meeting preparation Act as a key point of contact for customers and internal stakeholders, ensuring professional communication and timely follow-up Prepare and coordinate... 

 ...Analyze and strategize how to manage, and upsell the accounts, Contact existing customers in your portfolio to a consultation, Work...  ...amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being...