Praca Contact point Kraków

 ...addressing inquiries and resolving complaints, providing a high level of customer support on a specific product or service. In our Contact Center Department, we support 27 European markets with the help of people from all over the world, which makes us a truly... 

 ...Contact Center Representative I with German - Krakow, Poland You’re a good communicator and you’re looking for a role that will give...  ...: You will work with our global clients daily and as a first point of contact, you’ll be responsible for providing help and guidance... 

 ...of IT consulting? We are launching an intensive 3-week Cloud Contact Center AI LAB focused on building next-generation cloud contact...  ...advantage Very good English communication skills Bonus Points if you’re familiar with: · Experience with contact center... 

 ...we are looking for &##127919; We are looking for a Business Architect to join international projects delivering cloud-based contact center solutions enhanced with AI. In this role, you will work closely with business stakeholders and technical teams to shape... 

 ...What you bring: ~5+ years of experience in contact center technologies and solution architecture ~ Expertise in CCaaS platforms (Amazon Connect, Genesys, or similar) ~ Knowledge of WFM, ticketing systems, and AI integrations ~ Strong understanding of cloud services... 

 ...are looking for &##127919; We are looking for a Technical Architect to lead the technical design and implementation of cloud contact center solutions. In this role, you will be responsible for defining end-to-end architectures, integration patterns, and scalable... 

 ...Miejsce stażu: Kraków Dołącz do zespołu, który porządkuje i upraszcza wiedzę operacyjną Contact Center, tworząc czytelne instrukcje i standardy ułatwiające codzienną pracę konsultantów oraz onboarding nowych osó b. W naszym zespole będziesz odpowiadać za: Tworzenie... 

 ...Miejsce stażu: Kraków Dołącz do zespołu, który wspiera Contact Center analizą danych operacyjnych i jakościowych. Będziesz pracować na realnych danych, budować proste raporty i dashboardy oraz pomagać zespołom podejmować decyzje oparte na faktach. W naszym zespole... 

 ...Miejsce stażu: Kraków Dołącz do zespołu, który upraszcza i porządkuje procesy w Contact Center. Będziesz wspierać mapowanie przebiegów „as-is”, projektowanie rozwiązań „to-be” oraz identyfikację miejsc, w których warto usuwać zbędne kroki i doprecyzowywać zasady działania... 

 ...of IT consulting? We are launching an intensive 3-week Cloud Contact Center AI LAB focused on building next-generation cloud contact...  ...skills Very good English communication skills Bonus Points if you’re familiar with: ~ Experience with contact... 

W naszym zespole będziesz odpowiadać za: Telefoniczna obsługa Klientów Firmowych w ramach infolinii oraz wsparcia produktów i usług banku Helpdesk dla systemu bankowości internetowej dla Klienta firmowego Realizacja kampanii powitalnych, sprzedażowych i retencyjnych...

 ...hybrid or remote. Key Responsibilities: Manage end-to-end payroll cycles for your assigned region, acting as the primary point of contact for our outsourced payroll provider. Perform rigorous audits of payroll inputs (joiners, leavers, adjustments, time &... 

 ...revenue value of +10 MLD USD (yearly basis) Taking active participation in meetings with the Global O2C Process Owners as First Point of Contact in order to plan and align on future projects and training needs and support with implementation of changes Regular... 

 ...activities in linewith ABB requirements. Acting as a coordination point between local entities, the Tax Operations Team, and external...  ...return process when needed. Serving as the first point of contact for transaction-level VAT topics in Europe and supporting stakeholders... 

 ...within ABB. Each day, you will support the global mobility strategy within a designated geography or specialist area as a single point of contact case manager for assignees and the business. You will also showcase your expertise by offering end-to-end support and advice... 

 ...medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology Bring your curiosity to...  ...service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being... 

 ...Analyze and strategize how to manage and upsell accounts Contact existing customers in your portfolio for a consultation Work...  ...amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being... 

 ...your expertise to identify exceptions in all types of retail and institutional account opening processes. Act as a primary point of contact for any inquiries from different stakeholders, providing clear guidance on KYC processes and facilitating smooth onboarding. -... 

 ...system Build and maintain relationships with 3rd party support providers and escalation of relevant issues Be the 'go to' contact point for issues arising from the system processes for daily operations Provide training and support for finance system users Project... 

 ...stakeholders, communicating clearly and in structured way (to the point) and ability to explain business complexity or challenge status...  ...managers/senior managers/directors.  With any queries please contact us ****@*****.***.  Please note that this email is not designated... 

 ...we are looking for a HR Generalist with German. You will support the full employee lifecycle, coordinate payroll, and be a key point of contact for employees and managers. This role also offers the opportunity to explore future development towards an HR Business Partner... 

 ...experience in implementing, configuring, and administering Check Point Maestro solutions Very good knowledge of IT security...  ...with the sales department in preparing offers, Maintaining contacts and relationships with clients and security solution providers... 

 ...coordinating the onboarding process end‑to‑end — from offer acceptance through the first months of employment. This role serves as a key point of contact for new hires and a trusted partner for HR, business stakeholders, and managers. Key Responsibilities Coordinate the... 

 ...liquidators, legal advisors, finance experts, and relevant internal stakeholders involved in the entity closure process. Central Point of Contact Act as the primary liaison between GBS teams, external liquidators, and HQ workstreams to ensure aligned priorities, clear... 

 ...Legal, Compliance, and Treasury teams to ensure alignment with regulatory requirements and operational standards. Act as a key point of contact between internal teams and banking partners. Process Improvement & Governance Develop and continuously improve banking... 

 ...and release cycles. Report testing status, risks, and decisions to the Leadership Team and SteerCo. Serve as the single point of contact for program-level testing topics. Lead, coach, and coordinate a team of Technical Test Coordinators supporting SAP and non-... 

 ...manage dependencies for successful delivery., Identify and manage risks and issues against the delivery plan., Act as the main point of contact for assigned projects and produce regular status reports., Contribute to business transition plans, ensuring all delivery... 

 ...Delivery Lead to join global Chief Technology Office (CTO) team. In this role, you will act as a strategic partner and single point of contact for one or more CTO functional areas, ensuring portfolio delivery excellence and alignment with enterprise priorities. Sounds... 

 ...Cooperation with engineers and designers of other disciplines Supporting other team members in their development Be the main point of contact and the authority of BIM on a project, including providing leadership and guidance on the project Here's what you'll need... 

 ...enhancements, alongside technical improvements. From an engineering point of view, you will champion and deliver ever-higher-quality...  ...a world-class engineer should be. Act as a primary point of contact for any inquiries from different stakeholders, providing clear visibility...