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  •  ...stress resilience and a strong sense of responsibility. ~ Proficiency in English at C1 level or higher. Will be a plus: ~ ITIL certification (Foundation level or higher). What it’s like to work at Intellias At Intellias, where technology takes center... 
    ITIL
    Podróże służbowe

    Intellias

    Portugalia
    3 dni temu
  •  ...performance. Design, implement, and continuously improve Incident, Problem, Change, and Service Request Management processes in line with ITIL best practices. Build and scale support structures from scratch, including onboarding new services and teams. Lead major... 
    ITIL

    Intellias

    Portugalia
    3 dni temu
  •  ...higher – written and spoken). ~ Basic knowledge of server hardware, software, and operating systems.  ~ Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM). ~ Proven experience in troubleshooting and problem resolution.... 
    ITIL
    Podróże służbowe
    Praca zmianowa

    Intellias

    Portugalia
    2 dni temu
  •  ...higher – written and spoken). ~ Basic knowledge of server hardware, software, and operating systems.  ~ Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM). ~ Proven experience in troubleshooting and problem resolution.... 
    ITIL
    Podróże służbowe
    Praca zmianowa

    Intellias

    Portugalia
    11 dni temu
  •  ...cybersecurity tools and firewall management., Previous experience working with heterogeneous or multi-site infrastructures., Knowledge of ITIL-based support processes. This is how we work, at the client's site, agile, scrum What we offer, Stable and long-term... 
    ITIL
    Praca zdalna
    Elastyczne godziny

    ITDS Polska Sp. z o.o.

    Portugalia
    22 dni temu
  •  ...Optional, Familiarity with core banking concepts such as payments, settlements, trade finance, or risk management., Knowledge of ITIL practices, including incident, problem, and change management., Experience with ticketing tools like ServiceNow or Jira Service Management... 
    ITIL
    Praca zdalna
    Elastyczne godziny

    ITDS Polska Sp. z o.o.

    Portugalia
    22 dni temu
  •  ...AI-assisted support platforms such as Moveworks (MyEUP) or equivalent solutions., Solid understanding of ITSM frameworks, especially ITIL v3/v4., Track record of managing high-volume ticket queues while maintaining SLA compliance., Experience with knowledge base tools... 
    ITIL
    2 dni/tydzień
    Praca hybrydowa
    Praca zdalna
    Elastyczne godziny

    ITDS Polska Sp. z o.o.

    Portugalia
    22 dni temu