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- ...stress resilience and a strong sense of responsibility. ~ Proficiency in English at C1 level or higher. Will be a plus: ~ ITIL certification (Foundation level or higher). What it’s like to work at Intellias At Intellias, where technology takes center...ITILPodróże służbowe
- ...performance. Design, implement, and continuously improve Incident, Problem, Change, and Service Request Management processes in line with ITIL best practices. Build and scale support structures from scratch, including onboarding new services and teams. Lead major...ITIL
- ...higher – written and spoken). ~ Basic knowledge of server hardware, software, and operating systems. ~ Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM). ~ Proven experience in troubleshooting and problem resolution....ITILPodróże służbowePraca zmianowa
- ...higher – written and spoken). ~ Basic knowledge of server hardware, software, and operating systems. ~ Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM). ~ Proven experience in troubleshooting and problem resolution....ITILPodróże służbowePraca zmianowa
- ...cybersecurity tools and firewall management., Previous experience working with heterogeneous or multi-site infrastructures., Knowledge of ITIL-based support processes. This is how we work, at the client's site, agile, scrum What we offer, Stable and long-term...ITILPraca zdalnaElastyczne godziny
- ...Optional, Familiarity with core banking concepts such as payments, settlements, trade finance, or risk management., Knowledge of ITIL practices, including incident, problem, and change management., Experience with ticketing tools like ServiceNow or Jira Service Management...ITILPraca zdalnaElastyczne godziny
- ...AI-assisted support platforms such as Moveworks (MyEUP) or equivalent solutions., Solid understanding of ITSM frameworks, especially ITIL v3/v4., Track record of managing high-volume ticket queues while maintaining SLA compliance., Experience with knowledge base tools...ITIL2 dni/tydzieńPraca hybrydowaPraca zdalnaElastyczne godziny