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- ...consensus and agreement of all stakeholders. Your profile Proven understanding of Service Delivery Models (GBS/ SSC/BPO/hybrid/BOT etc.) and general process knowledge (AP/AR/GL/MDM). Great insight into GBS/ SSC service components (markets, trends, CI, governance...Zasugerowane
Capgemini Polska
Katowice1 dzień temu - ...to translate requirements into compelling business cases. Familiarity with different Service Delivery Models (GBS/SSC/BPO/hybrid/BOT, etc.). Process knowledge in AP/AR/GL/MDM (additional knowledge is a plus). Fluent in English. A minimum of a bachelor's degree...ZasugerowanePraca hybrydowaPraca z domuHome office
Capgemini Polska
Katowice7 dni temu - ...lasting relationships supporting future opportunities. YOUR PROFILE Understanding of Service Delivery Models (GBS/SSC/BPO/hybrid/BOT etc.) General understanding of GBS/SSC service components (BPO/SSC markets and trends, CI, governance, performance management,...ZasugerowanePraca hybrydowaPraca z domuHome office
Capgemini Polska
Katowice7 dni temu - ...translating complex requirements into compelling business cases. Knowledge of different Service Delivery Models (GBS/SSC/BPO/hybrid/BOT). Process knowledge in AP/AR/GL/MDM (additional knowledge is a plus). Fluent English communication skills. Bachelor's degree...ZasugerowanePraca hybrydowaPraca z domuHome office
Capgemini Polska
Katowice7 dni temu 7450 - 11100 zł
...Udział w pracach rozwojowych w zakresie automatyzacji procesów z wykorzystaniem technologii RPA • Testowanie poprawek i modyfikacji BOTów automatyzujacych procesy wraz z implementacją rozwiązań oraz weryfikacją dokumentacji Oferujemy: ~ Widełki wynagrodzenia...ZasugerowaneUmowa o pracęPraca hybrydowa19000 - 22000 zł
...experience with AI services like Azure OpenAI or Dialogflow is a plus.) Problem-Solving: Strong analytical skills to design user-friendly bot interactions and troubleshoot issues. Creativity in using low-code tools to meet requirements. Communication: Good teamwork and...ZasugerowanePraca zdalna24000 - 30000 zł
...configuring and customising the Genesys Cloud platform Demonstrated capability in delivering AI‑based contact centre solutions, including bots, automation, and agent assistance tools Hands‑on involvement in Salesforce and Microsoft Teams integrations Ability to work...ZasugerowanePraca zdalnaPełny etat- ...Components (Aurora-specific) • MCP Servers & Agentic AI integrations • ServiceNow (Pro Plus) Agentic Flows • Teams & WhatsApp bot integrations • Observability platforms (Datadog, Nexthink, Aternity) • Config-as-Code for M365, Intune • Knowledge management systems...Zasugerowane
Fujitsu Poland Sp. z o.o
Katowice17 dni temu - ...enhancements across existing AI/ML systems Optimize NLU models through tuning of utterances, intents, and entities, while monitoring bot performance in production Create and maintain technical architecture documentation, conversational flows, integrations, and...ZasugerowanePraca zdalna
Sii Sp. z o.o.
Katowice29 dni temu - ...Configure, enhance and manage Genesys queues, routing logic, and interaction workflows, Create, implement, and continuously refine AI bots and virtual agents (e.g., Dialogue Engine, Agent Assist), Implement and maintain integrations between Genesys and platforms such as...ZasugerowanePraca zdalna
Sii Sp. z o.o.
Katowice10 dni temu - ...Platform Components (Aurora-specific), , • MCP Servers & Agentic AI integrations, • ServiceNow (Pro Plus) Agentic Flows, • Teams & WhatsApp bot integrations, • Observability platforms (Datadog, Nexthink, Aternity), • Config-as-Code for M365, Intune, • Knowledge management...Zasugerowane
Fujitsu Poland Sp. z o.o
Katowice17 dni temu
